Category Archives: Custom Software

Custom Software from KCSI

KCSI combines technical excellence and business consulting experience to create technology solutions that achieve challenging business goals. Our clients benefit from our ability to bridge the gap between business vision and real-world technology implementation.

Contact our business development team to learn more about our results-driven custom technology solutions.

Our custom application solution expertise spans the following areas:

  • Database Design & Development – Our database design and development team has broad and deep experience with all of the major database technologies: MySQL, SQL Server, Analysis Server, LINQ and ORM. In addition, our team is well-versed in OLAP and cloud storage solutions.
  • Microsoft .Net Development – The Microsoft .NET Platform is the software development framework for Microsoft Windows operating systems, that allows for custom application development for many business functions or proprietary software.
  • Mobile Application Development – Due to a convergence of factors including a multitude of hardware devices, reduction in price and performance improvements, mobile devices are now a viable application platform. We have extensive experience with application development across a wide variety of mobile platforms and in developing Enterprise Mobile Applications for clients. We have developed applications for mobile devices, including the iPhone™, iPad™, BlackBerry®, and Windows Mobile®.
  • Rich Internet Application (RIA) Development – Presenting a rich user experience on the web is virtually a must-have for companies wanting to distinguish themselves from the competition. Rich Internet Applications (RIAs) are Web apps that embody most of the characteristics of a desktop application. This means RIAs have a rich user interface and user experience – the consistency of each being controlled across operating systems. RIAs can be complex and difficult to design, develop and deploy and requires a deep understanding of the technology and the Rich Internet application framework being used.
  • Systems Integration & Custom Software Extensions – In our 18 years of experience, we have found that integrating technology systems can be one of the most frustrating technical hurdles facing many organizations. Voids existing between sophisticated applications can mean tremendous productivity loss as well as untold opportunity costs. It is also one of the hardest things to fix – causing many organizations to limp along with systems that don’t talk to each other.

KCSI has years of experience integrating not only our client’s systems, but our own systems as well. Contact our business development team today to learn how we can integrate your organization’s systems for an immediate ROI.

KCSI: GREAT SERVICE Increases Referrals

One of the ways KCSI has built its business has been to deliver outstanding customer service. At KCSI, we have maintained a two hour call return policy. A great deal of the people who call us never expect a response, figuring that there’s nobody here behind the website to help them. When someone answers the phone, people frequently say, “I can’t believe you answered the phone. I never expected to get a real person!”

The truth is that the only people who ever find out about our two hour call return policy are those who call us after business hours. In terms of email, wait time might be about the same, but most often is less. Backlogs of emails from the night before require some nimble responses, but you will hear back from us as quickly as humanly possible. After all, your response time to your customers represent your company’s reputation, and can have powerful and dramatic repercussions.

For instance, let’s say a possible client is choosing custom software and your company is neck-and-neck in terms of qualifications. 83% of the time, the would-be client will leave a message with both companies, and then wait – and they’ll ultimately choose the company that got back to them first. They have a right to expect that top level of service. And as the powerful result of that service quality, YOU have the right to expect that they will mention your software – and its customer service quality — to others.

So imagine, you get free referrals based only on a high quality service that you ALREADY provide. You can’t get much more for your support dollar than that, a support dollar you already have marked in your budget.

For more information on optimizing the many dimensions of your customer service, check out John Jantsch’s wonderful book “The Referral Flood”. For more information on receiving the best customized software, contact KCSI at www.kcsi.ca. ?

Networking with KCSI

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KCSI’s engineers can resolve any network, software, and hardware questions or problems on your schedule. It is our pleasure.The KCSI team creates powerful internet solutions. We provide answers to today’s toughest and most sought after internet questions.

  • Website Development
  • Database Integration
  • E-commerce Applications
  • Virtual Private Networks
  • Unix
  • LAN/WAN Networking

These are just a few of the latest technologies that our team has a high level of working knowledge and experience designing and implementing.

Our team serves as a valuable addition to your existing IT team, and we look forward to working with you to find your network requirements and provide solutions. Contact us at sales@kcsi.ca to take your first step towards your networking future.

EDI from KCSI

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Koynyk Computer Solutions International (KCSI) can provide the custom programming services or software integration necessary to add EDI capabilities to your existing business software solution or design a stand-alone solution precisely to your needs. Their experienced software developers can help you evaluate the requirements, review existing packages, and implement a cost-effective EDI software solution.

EDI (Electronic Data Interchange) is the computer-to-computer electronic exchange of business data using standard document formats which are widely recognized both nationally and internationally. EDI allows you to eliminate data costly entry errors, improve customer service, speed up the transfer of business data, reduce paperwork and reduce storage and operating costs.

KCSI’s flagship software, SIMMS 2018, employs EDI in its reporting features and additional linked-in features to provide instant access to information within the system or to seamlessly and accurately import data into it.

If you have the need for customized EDI, or are only curious about the advantages it can bring, contact KCSI at sales@kcsi.ca for a detailed response.

KCSI’s Custom Programming

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KCSI’s devoted team of gifted developers create custom online solutions for marketing departments and sales teams. From building an enterprise application or expanding an existing program, our Microsoft Certified developers are ready for the task. We at KCSI focus on the specific needs and aims of our customers to create customized web solutions that make things happen and improve their businesses.

While the Internet grows and changes, the needs of your business and websites follow suit. Custom web programming – and its customization – synchronizes your data, integrates data systems, and implements dynamic content and the flexibility it brings. As with everything we do, KCSI’s web solutions are built to your specific needs. Your vision and ideas define what we build. Small, medium or large, your project is the perfect size for us and just the kind of project we enjoy.

For more information, contact KCSI today by visiting www.kcsi.ca or by emailing sales@kcsi.ca.

Meet the Future with Custom Software from KCSI

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If it’s a decade since you purchased a software package you are currently using a package that is likely past its prime. Unlike computers, which improve by a factor of two every year, software is usually not as quick to show improvement. Packages cannot emerge as instantly perfect as a mere machine — they need strict testing after including dozens of new ideas and refinements.

Therefore, in the ten years since you bought your package, then you need something newer and more versatile. Software in a decade, has the potential to be five times better, with five times as many features as were possible before. And it probably runs five times faster…or even faster still on a newer machine.

Software is an organism, like a creature examined under a microscope. It grows, it survives and often thrives — due to its users’ best ideas, dedicated developers and the desire to make each new version as close as it can be to this:

For an example of software with these same goals and ideals, consider custom software from KCSI to suits your business and inventory needs. Why keep an elephant when you can have a cheetah? Surge ahead of the competition with speed and style with custom software at lightning speed.

Make KCSI Your Custom Software Choice

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Clients have been employing KCSI for custom software services to design, improve efficiency, increase cost-effectiveness, and ultimately realize their business software needs. KCSI uses a collaborative approach with our clients and employs a proven design model both scalable and flexible, making the resultant solutions effective even when the projects are on a small or intimate scale. We utilize developers from a multitude of disciplines and platforms that have proven effective over time, and techniques and tools to achieve the ultimate level of quality. From startups to SMBs, KCSI remains a proven technology partner for more than two decades.

Stop by www.kcsi.ca or email us at sales@kcsi.ca to take the first steps towards your custom software goals.

KCSI – Custom Software That’s Right for YOU

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Companies encounter bottlenecks in different ways as part of their process. Project Management is taking up too much time and is spread out over too many systems. Paper Processing and Data Entry command far too much time from your work day, and focus is pulled from higher level work.

When you employ off-the-shelf solutions, you may not get the processes you need in the areas you actually need them most. What results from that is the addition of more software to handle the bits the first package cannot do, and that means more costs before you are even close to being efficient, let alone before you can take your business to the top.

Ultimately, using an out-of-the-box software solution is like trying to fit a slot head screwdriver into a Phillips screw. Ready-made software just doesn’t handle the nuances of your business the way that you need. It’s designed to appeal to the mass market and to work for the average business – but your company’s needs are not average, they are very particular and specific, and you need your business software to work from the first moment it is installed.

Custom applications are produced to accommodate the needs of your specific business, your team, and your customers.

Custom built solutions enable you to close the holes in your workflow and bypass them without wasting time and money on software that does not answer a single challenge that you have.

For the software solution you need, contact KCSI for a conversation that can help put your business in the lead. Email here with your needs, and let us help you get started with the custom package to satisfy them.

The Steps Toward Your Custom Package

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Custom software conception, design, testing and implementation usually involves at least six common steps in its reality:

 1. String and Bailing Wire

Where the initial design meets the actual user interface. Testing shows things that need to be tweaked.

2. Bug Reports and Fixes

You repair major leaks. More string is added to the code.

3. The Working Version

Here is where you learn what it needs to be feature-rich and consistent.

4. Visiting Dead-Ends

You fix and add new features. Performance improves. Single features are focused on and success is tracked. Synchronization occurs.

5. The Swimming Pool Test

Architecture that supports function is streamlined. Features get default settings and they are tested while turned on as well as when turned off. It stays afloat.

6. The Camel Runs Like a Horse

The package grows and changes as new ideas are requested and implemented.

While the above list may seem confusing, they are standard steps that evolve from first to last as the software solution finds its footing in the world and begins to provide all of the customer’s needs from its design.

For any advice on whether the custom software path is right for you, click here to begin your journey with KCSI.

KCSI’s Custom Software

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From business applications to management solutions, KCSI specializes in developing innovative software products for commercial outlets and other software and technology companies.

Our experienced development team creates and develops a wide range of software for numerous professionals and industry leaders. With over two decades of expertise, we build custom packages to answer the requirements of those who opt for our services.

Our robust technical skill set and extensive experience developing custom software solutions across a range of platforms and technologies enable us to provide everything our customers need in a reasonable time at a reasonable price.

Contact sales@kcsi.ca today to learn more about how KCSI can help your software needs.