Tag Archives: warranties

SIMMS 2013’s Warranty Tracking

Warranty Software

SIMMS 2013’s Warranty Tracking allows for easy access to warranteed items and the immediate access to warranty information so that replacement and repair processes can be begun and their progress can be tracked. Warranties are assignable on the manufacture of an item or when it is received into the SIMMS system.

Using SIMMS’ extensive Return Merchandise Authorization (RMA) and Return to Vendor (RTV) features, your customers should never have to wait long for their replacement or repair of items under warranty. Drop-ships of items directly from an item’s vendors is yet another feature to streamline this process. Settings in SIMMS allow for easy access to items that may have passed their warranty dates so that users can avoid beginning the replacement or repair process as any RMAs come into the system.

Stock count precision and tracking of items in the blink of an eye are two of the advantages of SIMMS, as new users can immediately add warranty information to goods that are received on invoices in combination with other stock. Once received with assigned data, stock in the system carries that data permanently, which allows for your customer’s satisfaction and provides valuable data about those items that may have a consistent record of required repairs and/or replacements. All these features add to SIMMS strength in supplying its users with all pertinent data at the click of a mouse.

Visit www.simmssoftware.com or email sales@kcsi.ca to learn more today.

The Importance of Tracking Stock Details

Accuracy and immediate tracking of items is one of the important tasks your company can perform, and inventory personnel should be able to quickly add the warranty data to items that are received on invoices in combination with other stock. Once received with assigned data, stock in your system carries that data permanently, allowing for your customers’ satisfaction and providing valuable data about those items that may have a consistent record of required repairs and/or replacements.

Return Merchandise Authorization (RMA) and Return to Vendor (RTV) features, your customers should never have to wait long for their replacement or repair of items under warranty. Drop-ships of items directly from an item’s vendors is yet another feature to streamline this process. Settings in your software should allow for easy access to items that may have passed their warranty dates so that users can avoid beginning the replacement or repair process as any RMAs come into the system.

Warranty tracking needs to allow for easy access to warranteed items so that their aging and expiry can be monitored. Check out more information on the process here.